Connect with Trello 3

A Trello-Powered Portal for Your Customers

Give customers a simple way to submit jobs, track production progress, review updates, and communicate with your team through one branded portal.

Explore Trello

What Customers See at a Glance

Give customers a clear view of their active jobs, production progress, and latest updates from one place.

Active Jobs

12

Jobs currently moving through production

Open Tasks

4

Tasks requiring customer or team action

Recent Updates

8

Latest job and production updates

Example from a live customer portal — real figures will reflect each customer's own Trello account.

A Customer Portal Built Around Your Workflow

Connect Trello to your customer portal and configure the experience around your workflow, customer requirements, and business processes.

Choose how you'd like to get started

Shopify WooCommerce

Trello

Custom

Pricing is tailored to your workflow, Trello setup, and customer portal requirements.

INCLUDES

– Trello Connection and Setup
– Branded Customer Portal
– Customer Job Visibility
– Ongoing Merchant & Customer Support

Everything Your Customer Workflow Needs

Connect your manufacturing workflow with a customer-facing portal that keeps jobs, approvals, updates, and communication organized.

Job & Project Tracking

Give customers visibility into their jewelry jobs, from initial submission through design, manufacturing, quality checks, and completion.

Real-Time Job Status

Keep customers informed as their job moves through each stage, from orders and approvals to manufacturing, shipping, and completion.

Customer Requests & Approvals

Let customers submit requests, provide feedback, approve designs, and give the required go-ahead before work moves forward.

Centralized Job Information

Keep specifications, quoted prices, estimated completion dates, comments, attachments, and other job details organized in one place.

Organized Customer Communication

Keep questions, updates, comments, and attachments connected to the relevant job so your team and customers have the right context.

Branded Customer Portal

Give customers a professional portal experience that reflects your brand while keeping your Trello workflow working behind the scenes.

Works With Your Stack

Connect your ecommerce store with Trello and bring your jewelry workflow and customer portal together in one experience.

Shopify Woo Commerce React Laravel Next Js Wix PrestaShop Big Commerce Magento Squarespace

From New Order to Finished Job

Keep every jewelry job moving through a clear, organized workflow from submission to completion.

01

Submit a Job

Customers submit a new job with the required details, specifications, and project requirements.

02

Review & Approve

Your team reviews the request while customers provide feedback, approve designs, or confirm the next step.

03

Track Production

Follow the job through production stages and keep customers informed as work progresses.

04

Complete & Reorder

Customers review completed jobs, request another order, or submit a new request when needed.

Frequently Asked Questions

Find answers about Trello integration, customer access, job tracking, approvals, workflow management, and portal customization.

What is the Trello customer portal?

The Trello-powered customer portal gives customers a dedicated place to submit jobs, review updates, track progress, provide feedback, and communicate with your team while your internal workflow continues to run through Trello.

Does the portal replace Trello?

No. The portal provides a customer-facing experience while Trello remains part of your internal workflow. This allows your team to continue managing jobs through Trello without requiring customers to work directly inside your Trello boards.

What can customers see in the portal?

Customers can access the job information and updates made available through the portal, such as active jobs, progress, requests, approvals, comments, and relevant project details. The exact information available can be configured around your workflow.

Can customers submit new job requests?

Yes. Customers can submit new job or project requests through the portal by providing the information required for your workflow. This helps your team receive structured requests instead of managing every submission through email or manual communication.

Can customers review and approve jobs?

Yes. The portal can support customer feedback and approval steps so customers can review relevant information, provide input, and confirm the next stage of a job.

Can customers track production progress?

Yes. Customers can view the progress of their jobs through the portal, giving them greater visibility into where work currently stands without needing to contact your team for every update.

Can I control what customers can access?

Yes. The customer-facing experience can be configured around the information and workflow stages you want to make available, helping you provide useful visibility without exposing internal workflow details.

Can I customize the portal with my branding?

Yes. The portal can be customized with your branding and customer-facing design elements so the experience feels like a natural extension of your business rather than a separate third-party tool.