Frequently Asked Questions

Find answers about RingBuilder, including setup, pricing, diamond inventory, customization, Shopify compatibility, localization, and support.

What is the Keyideas RingBuilder app?

Elevate your jewelry business with Keyideas RingBuilder! Drive sales growth of up to 30% using our fully customizable app, built for Shopify & Woo stores, supporting multiple languages and international ring sizes. Create engagement rings and pendants, add custom engravings, and sync diamonds from Nivoda, VDB, API, or CSV.

Does Keyideas Ring Builder have a shopify app?

Yes, Keyideas RingBuilder is an official shopify app built and powered by Keyideas. It integrates the world’s largest global marketplace of diamonds and gemstones to your store. The app integrates seamlessly with your store and allows you to display diamond feeds, advanced AI filtering and margins setup- all without complex technical setup.

Keyideas Ring Builder Plugin is also available on Wordpress.

What features does Keyideas RingBuilder offer?

Keyideas RingBuilder offers a suite of powerful tools designed to elevate your Shopify store and create a premium shopping experience for your customers:

  • • Diamond Feed
  • • Colored Diamond Feed
  • • Gemstones
  • • Nivoda, VDB, KIRA seamless integration
  • • Advanced AI filtering
  • • Advanced Customization

What does BYOR mean?

BYOR stands for 'Build Your Own Ring.' This feature allows customers to design their perfect ring by choosing a diamond or gemstone, selecting a setting or band design, picking metal type and finish, and previewing the final ring before adding to cart.

What makes our RingBuilder unique?

Complete BYOR experience with real-time visualization, dynamic pricing updates, seamless Shopify & Woo integration with no coding required, mobile-optimized responsive design, and support for multiple languages, currencies, and global ring sizes.

Can I use Keyideas RingBuilder with Shopify Basic Plan?

Yes, The Keyideas Ring Builder works with every Shopify plan.

Is my Data secure with Keyideas RingBuilder App?

Yes, your data is secure with Keyideas RingBuilder. Keyideas RingBuilder only need access to read/write products, read orders, create pages, read/write themes and read location.

Keyideas Ring Builder Plan, Pricing & Billing Options

Keyideas Ring Builder offers two types of plans-

  • • 14 Day Free Trial Plan,
  • • Monthly or Annual Paid Plan.

What's Included in the Free Trial Plan for 14 days?

The free plan includes:

  • • Access to 500,000+ diamonds & gemstones (lab-grown, natural, and colored)
  • • Access the Feed Center, explore the diamond filters, vendor settings and more.
  • • Earring & Pendant Builder during trial
  • • Advanced diamond search and filtering
  • • Complete Ring Builder functionality
  • • Mobile-optimized experience
  • • Multilingual and international ring size support
  • • Customizable design to match your brand
  • • Seamless Shopify integration

Canceling the 14-Day Free Trial Plan

You can cancel your free plan at any time directly through the Shopify platform. To ensure fairness, we allow one free plan per user or website. This means you can try the service risk-free once and cancel anytime during the trial with unlimited installs and uninstalls.

Is a Credit Card Required?

You can enjoy the 14-day free plan without providing any credit card information. Simply install the app and activate the trial from “Plan” to explore all its features.

Paid Plans Options

The Keyideas Ring Builder provides two billing options: Monthly and Annual. Both plans include the same features and functionality, with the only difference being the billing cycle.

Key Features Included:

  • • Unlimited Stone Catalog – Access and showcase a large selection of diamonds and gemstones.
  • • Flexible Pricing Controls – Apply markups and manage product pricing.
  • • Advanced Filter Settings – Help customers easily find diamonds based on their requirements.
  • • CSV Inventory Management – Import and manage your own diamond and gemstone inventory.
  • • Supplier Shipping Rules – Configure shipping requirements based on your suppliers.
  • • Sales & Profit Dashboard – Track sales, revenue, and profit performance.
  • • Nivoda Integration – Connect with Nivoda to access diamond inventory (account required).
  • • Onboarding & 1:1 Support – Get personalized assistance with setup and using the Ring Builder.

Monthly: $145/month
Annual: $1,450/year — save 17%.

Setup Fees

There is no setup fee for the Shopify app. One-time setup fee is only required for the Woo Plugin which is $550–$1,000 (based on your website complexity)

Refunds

No, we do not provide refunds after payment or subscription activation. This is because the process involves server setup, account configuration, diamond feed integration, and licensing. Please thoroughly test the trial version before upgrading to ensure it meets your requirements.

Pricing Updates

We review pricing annually to reflect new features and improvements. Any pricing changes are communicated in advance, and existing subscribers are notified before adjustments take effect.

Billing & Subscription Details in Shopify

You can access your billing and subscription details through your Shopify account settings. From there, you can view invoices, update payment methods, and manage your subscription preferences.

Add-ons & Integrations

Enhance your store with add-ons and integrations including Supplier & Inventory Integrations, Ask AI, Jewelith + Ring Builder, Product Library, Pendant & Earring Builder, Hide Certificate number from PDF, Remove Keyideas logo, Show/Hide filters, Wishlist, Grid View & Custom Add-ons based on your store’s requirements.

These integrations help you provide a more complete and customizable diamond and jewelry shopping experience. Contact our sales team to activate these paid add ons.

Installation & Setup

STEP 1 — Install the Ring Builder App from Shopify App Store
Install the Ring Builder app from the Shopify App Store, then activate it in your store.

STEP 2 — From the Setting Page of the App, Choose the theme on which you want to use the Keyideas RingBuilder.

RingBuilder setup screenshot: choose the Shopify theme for installation

STEP 3 — Embed the app from the theme editor, you can also use the quick setup facility from the app admin.
The app embed “Diamond ring builder V2” needs to be turned on from your Shopify theme.

RingBuilder setup screenshot: enable the app embed in the theme editor

STEP 4 — Once the app is embedded, enable the Diamonds you want to display on your store from the Setting Page → Display Diamonds & Gemstones.

RingBuilder setup screenshot: enable diamonds and gemstones

STEP 5 — Choose the Ring Setting from the Setting → Display Diamonds & Gemstones.

RingBuilder setup screenshot: select a ring setting

Our support team is available during the trial to assist with setup and configuration. If you face any issue during setup, feel free to reach us.

Required App Permissions

The permissions required by app for:

  • • Read/Write Products (to create diamond products when added to cart),
  • • Read Orders (to access order details and mark diamonds as sold),
  • • Create Pages (to automatically generate diamond listings and detail pages),
  • • Read/Write Themes (to add the app extension within your theme),
  • • Write Inventory (to manage diamond inventory),
  • • Read Locations (to identify sales channel locations),
  • • Write Publications (to publish products),
  • • Write Translations (to manage app content).

How long does it take to set up the Keyideas RingBuilder?

Installation completes in minutes.

Setting up Keyideas RingBuilder is easy, quick and smart. It takes less than 10 minutes to see the app in action in your store.

Woo Plugin Installation

  1. • Log in to your WordPress admin panel
  2. • Navigate to Plugins → Add New
  3. • Search for 'Diamond Ring Builder - Jewelry'
  4. • Click Install Now, then Activate
  5. • The plugin will appear in your WordPress left side menu

Post-Installation Setup:

After installation, go to Settings → Permalinks and click Save Changes. This step is required to generate the necessary detail pages for diamonds and rings to display properly.

Woo Plugin Installation screenshot

Diamonds & Gemstones

The app comes with access to an extensive inventory of diamonds and gemstones from Nivoda, including natural diamonds, lab-grown diamonds, colored diamonds, and gemstones. We can also integrate with any international supplier that provides data in CSV format (one-time integration fee applies). In addition, you can upload and manage your own diamond and gemstone inventory through the Feed Center.

Available diamonds and gemstones

Import Your Own Inventory

Yes, with Keyideas Ring Builder you can upload your own stock diamonds and gemstones through the Feed Center. We provide CSV templates — natural.csv, lab.csv, colored.csv, and gemstones.csv — to make the import process simple and convenient. CSV import guides are also available to help you get started.

CSV formats available for download:

Upload your own diamonds:

Upload your own diamonds screenshot

How the Feed Center Works

The Feed Center allows you to manage and organize your diamond inventory across different categories. Our team helps update and maintain the available diamond data, giving you access to tools for inventory management, margin control, pricing, and performance tracking.

Other Supplier Integrations

Yes, custom supplier integrations are available. While Nivoda comes pre-integrated (account required, no subscription to their app necessary), we can connect your store with RapNet, VDB, UnBridaled, or any other supplier. Contact our sales team to discuss your specific needs.

Prevent Search Engines from Indexing Diamond Inventory

STEP 1 — Tag Feed Products
Ensure all feed products are tagged with 'feed' in Shopify. Create a new collection with the condition: Tag is equal to 'feed'.

STEP 2 — Configure robots.txt.liquid
Open the Theme Editor in Shopify. If a robots.txt.liquid file exists, add: Disallow: /collections/your-collection-handle. If the file doesn't exist, create robots.txt.liquid in the Templates directory and add the same line.

How do I get Diamonds and Gemstones on my Website?

We provide inventory from trusted vendors like Nivoda and manage it through our platform:

  • Nivoda: Collection of diamonds from Nivoda-connected stores. You can use filters to display the relevant diamonds on your website.
  • VDB, KIRA & RapNet: Each store can connect its own VDB API. We import and manage its inventory through the Diamond Server under the respective vendor.
  • My Diamonds: This feature allows you to upload your own CSV in the desired sample format and use it on the diamond feed.

How many diamonds or gemstones can I have on my website?

Access upto 5,00,000+ diamonds including Natural, Lab, Colored & Gemstones. You get access to a vast inventory of diamonds and gemstones. This inventory is updated in real time and can be customized using filters in Feed Center to match your business needs.

Why are few diamonds available on Feed but not on my website?

Not all diamonds in inventory are available through our feeds due to supplier exclusivity agreements and regional restrictions. Therefore, some diamonds visible directly on Feed may not be available on your website.

How to manage the diamond filters?

The diamond filters can be managed through the feed center. If you want to show or hide any filters, you can contact the sales team and purchase Show/Hide filters add on.

Manage diamond filters screenshot

How can I remove diamonds from my website?

You can use Feed Center and filters to exclude specific diamonds or types of inventory from your website.

Remove diamonds screenshot

How can I manage markups for the diamonds and gemstones?

The markups are available to manage from the Feed Center → Go to Feed Center → Select the diamond or gemstone type → Click Set Markup

Manage diamond and gemstone markups screenshot

Does Keyideas RingBuilder App add any Placeholder diamond?

The app adds a draft placeholder diamond that is not visible on your storefront. Do not remove it to keep the ring builder working properly.

Sales Dashboard

The Sales Dashboard gives you an overview of your Ring Builder performance, including stones sold, selling price, profit, stones in the Ring Builder, stones in the cart, and total available stones. You can also view profit trends and filter performance data by 7 days, 28 days, or 3 months.

Sales Dashboard overview screenshot

Stone available in Ring Builder

Sales dashboard lets you view diamonds and gemstones currently being used in the Ring Builder as well as the list of sold diamonds. You can search by stock number and filter stones by status, stone type, and vendor, with details such as price, shape, carat, color, clarity, cut/type, and lab.

Stones available in Ring Builder screenshot

Engagement Rings & Settings

Sample Rings

Yes, we provide sample engagement rings to demonstrate how the Ring Builder works. These samples also serve as a guide for categorizing and tagging your own rings for compatibility. You can replace them with your own designs at any time, your products remain completely yours.

Sample engagement rings screenshot

If You Don't Have Your Own Ring Settings

We offer a library of 100+ (and growing!) engagement and wedding ring designs in various metal types, complete with product and lifestyle videos. You can license these designs for your website for a small fee. Contact our sales team for details.

Important: We provide only digital assets. Design defects, manufacturing, and order fulfillment are your responsibility.

Ring settings library screenshot

Can I add my own collection in the Keyideas RingBuilder app?

Yes, you can add any of your own Engagement Settings in the Keyideas RingBuilder App.

Can I delete the Sample Engagement Rings imported from Keyideas RingBuilder for trial?

You can delete the imported sample engagement ring from Keyideas RingBuilder App anytime. Follow the steps:

  • • Navigate to the Settings,
  • • Navigate to the Display Diamonds & Gemstones Section,
  • • Go to Select Ring Collection,
  • • Click “remove them anytime” to delete.

Remove sample engagement rings screenshot

Ring Builder Customization & Performance

Online retailers offering customization options like ring builders have seen conversion rates increase by 2-3x compared to stores without customization, and Average Order Value (AOV) boost of up to 30%. Customers are willing to pay more for personalized products and appreciate the ability to design their perfect ring.

Ring Builder Customization Options

You can add navigation menu links like 'Start with a Setting' or 'Start with a Natural Diamond,' select ring sizes for your region under Language & Region settings, show or hide the 'Add to Cart' button on the Engagement Ring page, and customers can preview the diamond and engagement ring setting before making a purchase.

Theme Compatibility & Customization

Yes, the app is fully compatible with Shopify 2.0 themes and Shopify Plus. You can customize colors, fonts, and design elements through Apps Appearance page.

Customize the app appearance screenshot

Changing Filter & Button Colors

You can change the button, colors, font family, font style, look and feel of the Keyideas Ring Builder on your site from the Appearance page in the App Admin.

To change the General appearance, you can navigate to the-

  1. 1. Appearance Page in the App Admin,
  2. 2. Open General Appearance Section,
  3. 3. Adjust the Background, Highlight & Accent color freely.

General appearance settings screenshot

To change the Typography, you can navigate to the-

  1. 1. Appearance Page in the App Admin,
  2. 2. Open Typography Section,
  3. 3. Adjust the Heading, Body, Buttons and Hyperlinks as per your requirement.

Typography settings screenshot

To change the BYOR Strip, you can navigate to the-

  1. 1. Appearance Page in the App Admin,
  2. 2. Open BYOR Strip Section,
  3. 3. Choose the Style you want for the BYOR strip on your storefront.

BYOR strip settings screenshot

Note: The appearance section of the app allows you to do modifications for mobile devices also.

RingBuilder - Language & Localization

Supported Languages

The app supports multiple languages, including English (UK/US), French, Italian, German, Spanish, Arabic, Hebrew, and more. It supports both LTR (left-to-right) and RTL (right-to-left) languages.

Supported languages settings screenshot

Selecting Ring Sizes for Your Region

Navigate to the Language & Region tab in the app settings. Select your language, and the ring size system will be automatically selected for that language (e.g., R1 for US/Mexico/Canada, R2/R3 for other countries). You can also hide the ring size feature on the review page if needed.

Regional ring size settings screenshot

Customizing Text on App Pages

Yes. Text and terminology can be customized across all app pages.

STEP 1 — Open Language & Region
Go to Language & Region → Go to the String Translations section.

STEP 2 — Select the Page
Select the page you want to update.

STEP 3 — Enter Custom Text
Enter your custom text in the desired language.

Custom text translation screenshot

Update App Language

STEP 1 — Open Language & Region
Go to Language & Region → Language & Ring Size Standards..

STEP 2 — Click Edit and Select the Language you want.
Select the language you want to update.

Update app language screenshot